Customer Satisfaction Guarantee
|
|
|
.Shop By Cat Tree Format 2
 
 
My Wedding Reception Ideas.com is a BBB Accredited Bridal Shop in Willard, OH
Product and Service Guarantee

Our Mission Satement - Our mission at My Wedding Reception Ideas is to provide you quality wedding favors, accessories and gifts along with the highest level of customer service to help make your wedding reception perfect - Guaranteed!

Product Quality - We take pride in the quality and craftsmanship of our products and service. If your order has any defects we will replace the items at no extra charge. In the event that we cannot re-ship the items before your wedding or event date, we will refund 100% of your purchase price.

Guaranteed Delivery - My Wedding Reception Ideas guarantees your order will be delivered before your wedding or event date. Once we accept your order, we commit ourselves to delivering your quality products on-time. If your products are not delivered before your wedding or event date, we will refund 100% of your purchase price.

Customer E-mail and Contact Information - It is the responsibility of the consumer to enter accurate email address and contact information when placing an order to ensure My Wedding Reception Ideas can email requested proofs and contact the customer regarding any problems that may be encountered when processing orders.

My Wedding Reception Ideas will NOT be responsible for the inability to contact a customer or the inability to deliver orders in a timely manner due to errant or fictitious email addresses, phone numbers, or shipping addresses entered by the consumer when placing an order.

Damaged Orders - All orders are packaged with care to ensure safe delivery. If your order is damaged during shipping we will re-ship your order at no extra charge. In the event that we cannot re-ship the items before your wedding or event date, we will refund 100% of your purchase price.

If you have any questions or comments concerning your order please email us, call us at 1-800-605-3415, or write to us at:

My Wedding Reception Ideas
618 Hettle Rd.
Willard, Ohio 44890
Your satisfaction is our greatest reward!

"Thank you so much for your wonderful spirit and terrific communication. You certainly excel at customer service! I am relieved to know that the missing dozen cake boxes will be here in a timely manner. I sincerely hope that you have been able to track down how the error occurred, so that you can prevent it in the future. I felt terrible that you had to run another print of these boxes, to fulfill the original order, at your own expense. I own a company and know how these things can eat away at your profit margin. You have, however, won my loyalty and admiration for the way you do business and I will keep you on my list of favored vendors for the future. Thank you again for the beautiful work that you do with such integriity. Best regards,"~ Roberta Munch

GoECart Ecommerce Solution and Order Management System