Satisfied Customers - My Wedding Reception Ideas
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Letters from our Satisfied Customers

My Wedding Reception Ideas is proud to display letters of thanks from our satisfied customers after receiving their wedding favors, accessories and wedding party gifts. We take great pride in our products and service and want to share our customer comments with you.

Nothing gives us greater satisfaction than to receive a letter from our customers, thanking us and expressing their gratitude for the high quality, standards and personal care we give to every order we receive. We mean it when we say your satisfaction is our greatest reward. Please read what our customers have to say about our products and service.

We want to hear about your experience with My Wedding Reception Ideas. Simply send us an email with your order number and comments. We love to hear from our customers and are happy to display all letters and emails from our satisfied customer testimonials.

Hi Mary,

We wanted you to know how much my sister-in-law, Eloise, and I are pleased with our order! The stadium cups turned out perfectly and just what we had envisioned! We love their green color and script. The quality of product and ease of ordering was amazing...and your delivery was right on time! As first time customers, we will return to My Wedding Reception in the future. Will also spread the word to my daughter who has 2 college roommates hoping for engagement rings over the holidays! Thanks again for your help, Mary. Sincerely,

Laura and Eloise
Los Angeles, CA

I received my order today, with time to spare for the upcoming event, and I am so pleased with how they turned out. I will definitely keep you in my roller deck and on speed dial, thank you so much I am almost inclined to place a order for personalized napkins. I will browse the website to see what else I can use for the event, that is how happy I am with the service. I can't wait until the event and they see how elegantly the sweet table/candy station turned out. Sincerely,

Baltimore, MD

Dear Mary,

Thank you for all your help! Your customer service assistance this morning was wonderful. You are very pleasant, cordial, and attentive. Of course, I appreciate that you were kind enough to waive the fee for the Metallic Silver change on the violet bags. I asked many questions, and you patiently answered all of them, and I appreciate the tip regarding the silver foil sticker seals. After speaking to you, I feel comfortable with using My Wedding Reception Ideas again if I have imprinting and personalization needs again. Take care and thanks again,

Rancho Palos Verdes, CA

I wanted to thank you for all the wonderful products I have ordered from you. I have had only one problem with a broken stem on the toasting glasses, and that is being taken care of by you. I am the mother of one of the brides and it has been so exciting and enjoyable shopping on your site and waiting for my orders to arrive. I will recommend your site to everyone having any type of gatherings. The memory candles made us all cry!

East Liverpool, OH

I received my bags in the mail today and they look amazing. Thank you so much for all your help with the custom artwork and thorough communication throughout the entire process. These bags are for my sister's wedding and she couldn't be happier. I'm getting married next August and will definitely be using your website in the near future, I will also be recommending your site to my friends(I'm in my late twenties- a LOT of upcoming weddings).Thank you again-the finished product looks great. Regards,

Milltown, NJ

Please convey to all those involved in fulfilling my order (especially Sabrina) that it couldn't have been any more perfect. I am so excited that you all followed my (crazy) instructions to a 'T'. Quick delivery, wonderful customer service and great results. I don't know how you pulled it off but it worked! Amazing! Thank you so much. My Wedding Reception Ideas isn't just for weddings, it's anything, anytime... obviously! I'm sure we're going to get tons of compliments the day of the wedding. Thanks again.

St. Louis, MO

I received my personalized clear tumblers yesterday. I couldn't me more pleased, they are fabulous and elegant. Can't wait for the rest of my gift bags to arrive. Thank you so much Mary, I will definitely use this site again. Fabulous!

Jamaica, NY

Dear Allison,

I would like to express my sincere gratitude to you and your company. When the napkins arrived for our wedding and the color was off, you exceeded my expectations and replaced them at no cost. I cannot tell you how much we appreciate your accommodation. I have already told several friends about the fantastic service you provided and we will most certainly do business with you in the future! You are a company that truly cares about service after the sale and that means a lot to me. Thank you again for your help! Sincerely,

Rochester, NY

I absolutely love my treat bags! You met all my expectations and requests dead on! They are perfect and I am so excited! I know it may seem funny to be so estatic over one small detail but I find its the small details that bring the whole event together. You did a wonderful job and I will definitely refer to all my friends, and you will certainly be getting business from me again. Sincerely and gratefully,

Florissant, MO

Just wanted to tell you all thank you very much. I got the stuff I ordered very fast. I greatly appreciate it. Just wanted to let y'all know y'all are doing a wonderful job and thank you for everything!

Trinidad, TX

Please forward this note to your boss.

Both Mary and Carrie provided excellent customer service. I truly appreciated their professionalism, courtesy and friendliness. Working with the public is a difficult job and both of these ladies did an outstanding job. It was truly a pleasure!

Have a GREAT weekend!

Sugar Land, TX

Amanda helped me today and she was very sweet and helpful. I will be calling again and hope I get her to speak with. Thanx Amanda

Nyack, NY

To Whom It May Concern,
I just wanted to share that I have had an excellent customer service experience with Carrie. I work for an employer where we pride ourselves in excellent customer service, so that is something that I really look for. She has been wonderful in helping me and responding in a timely manner.
Burleson, TX


You have all been wonderful to work with - easy and painless. When planning a wedding those are two very important qualities. We will gladly recommend your services whenever the opportunity arises.

Thanks again!

Cassie Bertke, MOB
Grayslake, IL

I just wanted to say thank you to Allison in customer service. I called in with a question regarding measurements for a gift tag, and she took the time to find one and measure it, then call me back. I really appreciated that she went the extra mile.

Pelham, AL


I would like to applaud you on the customer service that your company provides, specifically Carrie. I was looking for a company to custom imprint some napkins for me and happened upon your company after a Google search. I was fortunate to luck out with Carrie on the other end of the phone. She could not have been more gracious and helpful. She went out of her way to guide me through the process and came up with a perfect solution to my problem. She took the time to offer me various options back and forth even though there was no benefit to her for doing so. She truly epitomizes what customer SERVICE is all about. I am totally thrilled with the final product and your prompt turn around time. Carrie has created a lifelong customer and I will direct everyone I know toward your site.

I thought you ought to know what a great job she is doing to further your sales. Customer service isn't dead after all!

Thank you for the great service!

Los Angeles, CA

Dear Jenna,

I just received my order of the gift bags and everything was perfect! I really appreciate your help and going the extra mile for me in the ordering process! I look forward to working with you again in the future!


Flushing, NY

Hi there ladies,

I just wanted you to know that I am still receiving compliments on my "grown-up goodie bags from my 40th birthday party back in April of this year. They were such a beautiful finishing touch to my fabulous celebration!

I am changing professions soon and I may be working in a position where a large part of my job will be planning celebrations and providing incentives for employees on a regular basis,including major holidays as well as monthly and sometimes even weekly treats.

I look forward to working with your company on a regular basis as you guys make me look good and I really appreciate you going above and beyond to do just that.

Thanks again,

Mira Loma, CA

Hi there,

We live in a society today where we have become so spoiled & all we do or hear is complaining, complaining & more complaining. Yet, we never or rarely take the time to give recognition or say the simple words "THANK YOU" when it’s due. I have purposed in my heart to stop and say thank you.

This is to let you know how thankful & appreciative I am with the excellent customer service your customer service representative (I don't remember her name) provided me when I called in desperation & panic mode to place an order for wedding cake sliced boxes for my sisters wedding.

She has gone above and beyond and has been extremely professional and helpful. I appreciated the fact that she took the time to help me by making suggestions on the selections for monogram & styles etc. Her customer service skills were impeccable with her knowledge and expertise; and I frankly & simply appreciated that touch. SHE IS A VALUABLE ASSET TO YOUR COMPANY. It made me feel she was not just doing her job but she cared and wanted to help me get what I needed. PLEASE, PLEASE, do recognize her for such outstanding service she has provided me.

WOW - Now on to the boxes OMG the quality was beautiful and the sheen/gloss was nice & smooth. The size of the box was perfect. We gave our guests cake to take home to add just another touch to the wedding - very nice!
I look forward to referring your fine company to many other friends and relatives and will definitely be doing business with you again!


Germantown, MD

We wish to thank you for the efficiency of your company. We just received our order, after only placing it a few days ago, and everything was as ordered and in good condition. We would highly recommend your company to anyone. From the first contact to the last all went well.

Thank you again.

Philadelphia, PA

I am very pleased with the service which I received. I am looking forward to receiving [my order]. I will certainly be placing more orders with your company in the future and will certainly highly recommend you to all my friends. Blessings and best wishes always,

Washington, DC

Hi Jenna,

Thanks so much for everything. I am so glad that I happened across your website through Google. I searched a few others and no one came close to what you had to offer. I will be spreading the word to my friends whenever they need favors, etc. I can’t wait to see my favor bags in person.

Again many thanks,

Stuart, FL

Just wanted to let you know that I Received my order last week. There were no broken items and everything was packed well. I am so glad to actually find a company that stands behind its product.

Waterbury, CT

Thank you to Carrie and Jenna for your help in getting my order processed today. You were both very sweet and helpful!!

Sherman Oaks, CA

Hi Jenna,

I just wanted to thank you for all your time and patience with canceling the out of stock order and placing the new order. The shot glasses arrived today...just 2 days after placing the order!!! I am totally amazed,and pleased! I know my son and his groomsmen will love them! thank you again. I look forward to receiving the votives.

Many thanks,

Port Clinton, OH

Thank you Renee,

Looking forward to receiving my (save the date magnets) order. Have always been happy with my previous order's and everyone at the reunion always comments about how nice they are. That is the reason I keep ordering them each year.
Thank you for your help.

Richmond, VA


Thank you so much for all your help, and I apologize for the mess I made with this order. I really appreciate your phone call & email with your concern, instead of just printing it the way I had it. I will definitely order from you again, just because of all your extra help, going above and beyond what you needed to.

Thanks again!

McBain, MI


I want to thank you so much. You have gone above and beyond to help me find just the right logo and you have been so professional and a great representative of your company. I definitely will shop with you, again. We have a wedding this fall that we will need some items for. Again,

Thank you so much,

Nampa, ID

Hi Jenna,

I wanted to let you know before I get too busy with my daughter’s wedding that I received the bags and they are perfect! I am so pleased with them. Our guests are going to love them.

Thanks Again,

Waterbury, CT

I am very happy with my bags and my napkings ... Great job!!!! and fast shipping!!!!

Thank you so much,

Seattle, WA

Thank you...Your site has been a life saver. We've been looking for all of these items for months and you have the best price we've found for the quality.

Scottdale, PA


I just wanted to let you know that I received my order from you 2 days ago and I am soooo pleased with what I received. The quality is great and everything way reasonably priced! I love the items and can't wait to use them for my wedding. I am also a wedding planner so I will be renting out the money cage for other weddings that I plan. It will really be put to good use!

Thank you so much!

New Westminster,
British Columbia

We received the wine boxes a day early! Thank you so much for your help! We LOVE the wine boxes!!! There are two girls here at FOX who are getting married next year. I gave them the company website address.

Thanks again!!!

Denver, CO

To Whom it may concern,

I wanted to share my appreciation for the wonderful customer service I continue to receive from your company.

This morning when I received my order, I was disappointed to see that my some of my order was damage. My thoughts are that it happened in packaging or delivery. Most of my order was perfect, just the last package of taffy apple boxes, the plastic wrap around the others wasn't around this one, letting them fly everywhere bending and dirting them. Politely, I called to inform your company of the damage of the items and right away I was told they would be made and shipped out.

I appreciate the understanding of the situation and readiness to replace the damage items. As a bride, everyday you can't wait for your package to arrive, so when they came damaged and you can imagine the disappointment. But, what helps is wonderful customer service to make you feel that your wedding will still be perfect.

I look forward to recommended you to other brides and using this company for more favors in the future.

Thank you,

Chicago, IL

Thank you so much for our beautiful bags. Carrie was beyond helpful and patient. She helped me pick what would look best- and she was totally right!
We ordered clear bags with metallic red writing.

Thank you so much Carrie!

New York, NY


I received my order and suffice to say I AM VERY PLEASED with my order. Thank you very much. Just to let you know that I will recommend you to our friends who will be getting tied shortly.

Again thank you,

Far Rockaway, NY

It is August 31st and I have received part of my order and I just want you know that I am loving it so far. Can't wait to see the engraved knife set and the engraved label to go on my guest book. Thank you for all your help...a happy customer.

Absecon, NJ

Thank you soooo much Carrie!!! I really appreciate your help! I will definitely recommend you guys to anyone I know. Excellent customer service really goes a long way!

Thanks again!

Plano, TX

I'm so glad I found you! Where were you when I started planning this extravaganza??? Can't wait to get my order!!

Thank You,

Oceanside, NY

I received my order and I was very impressed..the quality and colour of the napkins were perfect..Special thanks to Carrie who assisted me when I had to make adjustments to my napkins will definately enhance my table decor...

Thank you again.

Richmond Hill, NY

I called today to compliment the service and product I received ordering gift bags for my daughter's wedding. Excellent; they are wonderful.
Thank you. Sincerely,

Spencerport, NY

Hello Renee!

I just wanted to let you know that we received our cake topper & napkins! We love them!

Thank you so much!

St Robert, MO

Just wanted to let you know that we received our order from you guy's yesterday and we love it! Our guest towels are absolutely beautiful!


Cary, NC

We recently ordered personalized gift bags for one of our clients and wanted to let you know that they came out wonderful and we are very happy with not only the quality, but the ease in ordering them. Thank you for helping us to make another bride's day special.

Sayville, NY

Hi Lori,

I just wanted to let you know that I received my cocktail napkins yesterday and they are absolutely perfect! Thank you so much for your help! I ordered another set of the same today.
Thanks again!

Invood, WV


Thank you so very much, doing business with your company is great. Your product and customer service is excellent. I'm sure that the gifts that I have order will be a success.
Thank you,

Valrico, FL

I just wanted to thank Renee for the quality service she provided to me today. She was very understanding and was quick to solve my problem. I would like to have her manager know that she provided superior customer service which is not always the case with other companies.
Thank you,

Jenkintown, PA

Hi Carrie,

I really appreciate your help and want you to know I will definitely recommend your business to my friends because of your great customer service...
Take care,

Winterville, GA

Dear Ray,

I have really appreciated the excellent customer service Lori has provided me in placing my order. She has gone above and beyond and has been extremely professional and helpful. It is amazing to me that you have a customer service representative with this much knowledge and expertise. I would hope you would recognize her for the outstanding service she has provided me. I look forward to referring your fine company to many other friends and relatives and will definitely be doing business with you again!


Lenexa, KS

Hello Carrie,

We received our order and LOVE everything! The napkins, bags, and matches are perfect.

Thank you so much!

Oneida, NY

Hi Allison,

I just wanted to take a moment and say thank you for taking care of reprinting the order that got lost. I received the save the dates ahead of the 4/6 deadline and I love them!! I can't wait for our family and friends to receive them!

Thank you,

Seabrook, TX

Hi, I just want to thank you all. I was very happy with my purchases and service from you all. It made my planning a lot easier.

Thank you,

Mary Lou
Phoenix, AZ

I just wanted to tell you how VERY PLEASED I am with my order! I ordered the save-the-date magnets with the red roses on the front with white writing. I can't tell you how extremely happy I am with the product! It came pre-cut, with envelopes and mailing cards - so there was absolutely NO fuss putting the packages together.

I absolutely love the quality of the magnets! They have a very polished & professional look to them. I was expecting something like a business card glued to a magnet that would come apart - but that's NOT what I got! I didn't think I would get SO excited about a save-the-date magnet - but I absolutely am! Thank you for the exquisite work that you did!

In these stressful times of trying to plan the most important day, so far, of my life - you and your company have taken this stressful situation and turned it into SUCH A JOY! Thank you for such a wonderful product!

Seguin, Texas

I just received my order in the mail and I wanted to send an e-mail thanking you. The save-the-date magnets that I ordered are perfect! They are exactly what I pictured in my head and they were sent to me so quickly (it only took a week to get them!).
Thank you so much,

Evans, GA

I just wanted to tell you I'm very please with the outcome of my purchase it looks great. I just looked at the one on the top and I said wow very nice. It's risky when you order without seeing the actual item you are purchasing. Both bags are great and I really appreciate the timely fashion as well. It was a pleasure doing business with you. I will definitely recommend and use you in the future.



I received the (personalized gift bags and place card picture frames) I purchased and am very pleased . Thank you for such nice customer service. If I need any other items, I will certainly order from your company.

Thank You,

Congers, NY

Hi Renee!

I received my order just the other day. I had to write to let you know how perfect they are! I can't thank you and your company enough for all of your help in setting up the custom design and for the quality of your products! We're down to 24 days until the wedding and it's sooo exciting to see the little details coming together. I couldn't have done it without your help and I'm so grateful. Thanks again..very much.

Clayton, NC

I would like to thank you all very much, the product was perfect and the shipment arrived quickly. I will be telling my friends who are also looking into save the dates for their upcoming festivities about your company.

Have a great day and thanks again,

Lodi, WI

Hi Renee,

I just wanted to thank you for another job well done! The matches look awesome!

Thank you so much for all of your help!

Hamilton, NJ

My order has arrived!!!!!!! YEAH!!! Thank you for helping get this done this week. I will post on the website next week. Thanks a million, and they look great!!

Estero, FL

I just wanted to say Thank You! Everything we have received so far has been perfect. I especially loved the cocktail napkins.. They came out so good that I ordered another 200! Thanks again and I look forward to receiveing the card holders and I am sure they will be just as nice as the rest of the stuff.

Thanks Again,

Everett, MA

Just a note that I got my cocktail napkins delivered today, and they are perfect. This is the name of our boat, and will probably be my wife's favorite gift of the year.


Conover, NC

Jonathan and I want to take a moment to thank you for your supporting our wedding this past August 30th. Jonathan and I were so happy with our wedding on all levels. Every company and person we worked with was supportive, thoughtful, and contributed to the success of our wedding in so many ways. The feedback from our guests was even more than we could have anticipated, "the most beautiful wedding they had ever been too", "the best food", "the best ceremony", and "not a detail left undone or an element missing". Every one of you went above and beyond and put in extra effort for our wedding. We are so very grateful!

You were all very professional, generous and kind, and more than delivered on your promises perfectly! You made a day we had waited for all our lives become a memory we will cherish for the rest of our lives.

With love, respect, and appreciation,

Corinna & Jonathan
Riverside, CA

I wanted to take a moment and thank you for the professional way you handled my order. When there was a question as to if I would receive it in time, one of your reps called me to verify type of delivery needed so that I would receive it. I have received it and am happy with the quality. I'm sure I will use your services again.



I just wanted to let you know that I received my personalized napkins today and they look gorgeous! (just like the personalized bags I ordered a few weeks ago). Thank you so much for such awesome customer service and quality products!


To Whom It May Concern,

I recently made a phone purchase from your company and was assisted by a very helpful representative. Since my daughter was out of the country and I was placing the order for her, Kris made sure the colors and monogramming on the cake boxes were just right. Even though the order was small, she was very attentive and displayed a thorough knowledge of your product. I have another daughter getting married soon and if we place another order I will ask for Kris again as she is a wonderful representative for your company.



Just wanted to let you know we ordered the Kraft paper gift bags from your website for our September 1st wedding and they were perfect! They were elegant, durable and the perfect size to fit all of our goodies! Your customer service dept. called me to help me with the personalization and she was very courteous, attentive and helpful. I will definately recommend this site to friends. I am glad I came across your website!



I can't believe the efficiency of your company. I received my package today! Also, a few months ago I ordered 200 candle placecard holders and I also received those in an amazingly short time.

The quality of the product was even better than I expected. I asked for and received a sample of the product before I placed my large order, and your customer service department was pleased to provide me with one.

Your customer service staff is outstanding. I am very impressed with your company, your products, your prices, and your customer service. I will gladly recommend you to anyone who asks. Please feel free to use my name as a very satisfied customer.

Thank you.


WOW !!!!!!!!!!

This is only one of the words I could use to express my thoughts on the service and the people at My Wedding Reception Ideas. I was lured to another web site to purchase items for my daughter's wedding.....they canceled at the last minute for several items. These items included the engraved napkins and matchbooks.

I found by accident while frantically searching the web for someone who could fill a last minute order. Ray, at the site, informed me that my order was not difficult and could be filled and delivered well in advance of the date needed. Not only did they do an absolutely perfec" job, but, the items arrived many days before needed.

1 week before the wedding, I was informed that the number of guests I had planned for had grown---Ray and his staff again came to my rescue with a last minute order of engraved napkins. These too arrived in time for my daughter's Big Day.

I would recommend to all of those planning any type of special function. The products, service and quality of work exceeds Top of the Line. I cannot say enough about this site to encourage everyone to allow them to provide you with all of your needs.